When using HR Shared Service Center several questions arise. Companies will have to revisit the effectiveness of the delivery of critical HR processes through the HR SSC, benchmarking against other SSC’s. Organizations want to know what the characteristics that best practice organizations demonstrate across HR shared service processes are and strive to increase the service delivery quality that leads to exceeding customers’ expectations.
Our Solutions: From Strategy to Operation
NorthgateArinso HR Business Consulting helps you to implement best-in class HR Shared Services and supports you in all HR SSC life cycles. The solutions we offer:
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HR Service Delivery Strategy
Optimising HR Shared Services as integrated part of the HR Service Delivery strategy
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Business Case for Change
Determining a clear case for improving HR Shared Services that is based on the value-added to the business.
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HR SSC Operation & Continuous improvement
Supporting the HR SSC operation and enabling continuous improvement with respect to service effectiveness and efficiency.
NorthgateArinso HR Business Consulting provides you with qualitative and quantitative insights which analyses and interprets those factors which affect the bottom line: cost control, effectiveness and service delivery. We also provide experience and expertise on how to improve the effectiveness of your HR Shared Service organization.
Our Approach: Excellence in Execution
The HR Shared Services Centre Audit is our proven methodology specifically designed to audit Shared Services in a fast and pragmatic way.
Our approach takes all areas impacted by the HR Service Delivery Model into account: Organisation, Governance, Services & Processes, People and Technology.
