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HR Process Design & Redesign
Optimizing HR Processes

One of the biggest challenges for HR is to realign its processes to support the organisational strategy, improve the quality of HR Services and implement new technology. By standardising and optimising HR processes and enabling them through technology HR can improve quality and achieve cost savings.
By reviewing activities, roles and responsibilities, processes can better meet business requirements and provide transparency on the required HR skill set.
Process harmonisation leads to higher data quality and helps to align the HR function across the company by stimulating a standard way of working across geographies, business lines and functions.

Our Solution: From Design to Implementation
NorthgateArinso HR Business Consulting supports you in designing and implementing your best-in-class HR Processes in a pragmatic and accelerated way.
Components building the HR Process Design solutions are:

  • HR Process Framework Identifying your HR Process framework by referring to the NorthgateArinso HR Process Framework to accelerate creating a baseline for your HR Process (Re-) Design and to ensure a common understanding within your company.
  • Best Practice Processes
    Designing your end-to-end HR Processes in an accelerated way with the support of our set of Best Practice HR Processes.
  • Role Activity Mapping
    Mapping process activities to roles to clarify accountability & responsibilities and provide transparency on skill & knowledge requirements.
  • Service Levels and KPI’s
    Mapping process activities to roles to clarify accountability & responsibilities and provide transparency on skill & knowledge requirements. Defining process KPIs and linking them to Service Level Agreements to enable performance measurement and monitoring.

Our Approach: Excellence in Execution
The NorthgateArinso HR Process Model is a proven methodology, designed and continuously improved to support our clients in designing best-in-class HR Processes in a pragmatic way to meet company, business lines and geographic requirements, both from an HR as well as from the HR customer perspective (e.g. managers, employees). During a series of workshops, we support you in designing your HR processes. Our process model enables you to design process from different levels and perspectives. Integrated in our approach is the identification of Service Level Agreements and Key Performance Indicators, the basis for process improvement and customer satisfaction.